01
Aug
2025
July 2025: Scale Gets Real
What do a poke roll-up, a pub group doubling overnight, and ten craft beer bars shutting have in common? July 2025 made it pretty clear that hospitality is sorting itself into two camps: businesses that can scale cleanly, and businesses that are still paying for every mistake, one venue at a time. Add a heatwave that knocked footfall in places, and suddenly “nice to have” customer experience work becomes “protect the weekly numbers”.
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