News | Service Monitor

News & Blog - News

22

Jun

2020

Service Monitor API

We're delighted to announce the latest release of the Service Monitor API which allows us to receive any transaction details from an EPoS or Online Ordering system and instantly generate a bespoke survey URL to utilise this information within a customer feedback survey.

02

Apr

2020

Adding Voice Into Surveys

Service Monitor is pleased to announce a new integration with the award-winning Phebi Insight.

18

Oct

2019

The Venues Collection

Service Monitor has extended it’s range of services within Compass Group.

26

Sep

2019

Stamford Bridge Singha Beer surveys

Service Monitor were appointed to interview fans at Stamford Bridge about their perceptions and thoughts of Singha Beer – the official beer of Chelsea FC and distributed by Shepherd Neame in the UK.

09

Sep

2019

Boxpark choose Service Monitor

Service Monitor are delighted to be appointed by Boxpark to run a new Mystery Customer programme.

12

Aug

2019

Service Monitor faces up to guests for Shepherd Neame

Shepherd Neame and Service Monitor have been working together many a year on Mystery Guest programmes.

News & Blog - News

22

Service Monitor API

02

Adding Voice Into Surveys

18

The Venues Collection

26

Stamford Bridge Singha Beer surveys

09

Boxpark choose Service Monitor

12

Service Monitor faces up to guests for Shepherd Neame

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