23 Aug 2018 First Restaurant Group Owning beautiful businesses such as the Summer House in the Little Venice area of London it is our great pleasure to once again be providing a mystery customer programme to the First Restaurant Group. Read more
23 Aug 2018 New balls please Service Monitor have been appointed by Superbowl to measure the full customer experience at all its centres - from booking through to the game, food and other entertainment facilities. Read more
22 Aug 2018 Balls Brothers London Service Monitor has begun a project for Balls Brothers London, part of Novus Group. Read more
20 Jul 2018 Touchsreen customer feedback taking root at Wyevale Wyevale Garden Centres are building on the early trials of our customer feedback touchscreens at 3 more of their garden centres. Read more
13 Jul 2018 You're welcome to come in wearing those trainers! Service Monitor are launching a clubbers’ feedback touchscreen about the level of service and welcome the door staff at selected Popworld venues offer. Read more
06 Jul 2018 Hall and Woodhouse – Keeping their best at their best We are running our annual food survey for Hall & Woodhouse public houses. Read more
