30 Jun 2018 You can’t win anything with kids! Well maybe you can’t (or can you?) but dismiss their influence at your peril. Read more
21 Jun 2018 Eclectic focus groups Barry maybe the oldest swinger in town but still has the knack of engaging with clubbers in Brighton, Reading & London and eliciting what they want from a great night out. Read more
01 Jun 2018 Service Monitor serves up a wee dram Service Monitor has been appointed to conduct mystery guest visits to some of the most iconic distilleries in Scotland – including Scapa, Abelour & Glenlivet. Read more
21 Mar 2018 Corinthia Hotels relaunch events enquiries Corinthia hotels has asked Service Monitor to relaunch its MICE [meetings, incentives, conference and events] enquiry measurement programme across its hotels from London to St Petersburg. Read more
23 Feb 2018 Digging up new feedback at Wyevale Wyevale, with over 140 garden centres nationwide, has appointed Service Monitor to trial a brand new customer feedback programme. Read more
15 Jan 2018 It's remarkable! A Remarkable guest feedback programme for a Remarkable company… Remarkable Pubs chief Elton Mouna has asked Service Monitor to capture his guests' feelings through a mystery customer programme - but not as we know it. Read more