14 Sep 2017 Elite Hotels Service Monitor are very proud to announce that Elite Hotels have commissioned us to create and run a bespoke mystery customer programme for the magnificent hotels they own. Read more
28 Aug 2017 Laines London Having worked with Peter Linacre and the New Pub Company for many years it was a great surprise to hear that Laines London had bought the majority of the pubs within the group. Read more
14 Aug 2017 Brewhouse & Kitchen Continuing the trend of previous clients coming back, we have been engaged by Brewhouse & Kitchen to once again create a specific mystery customer programme for their food and craft beer venues. Read more
01 Aug 2017 Chapter Living As the UK student accommodation arm of the international group Greystar, Chapter Living is major player in the provision of high quality student accommodation in London, predominantly catering for overseas students arriving in the UK for the first time. Read more
14 Jul 2017 sms surveys As is often the case with developments it is from a client request that we have investigated the development of an SMS survey offer within the Service Monitor. Read more
09 Jun 2017 Fuller’s - London Pride, or is it? When Fuller’s launch a new product as iconic as London Pride Unfiltered then they need to ensure their pub teams are 100% behind it, promoting it actively and positively. Read more
