01 Jul 2021 Cook + Thief Partnering with some of the most talented chefs from the best West End restaurants, Cook & Thief have chosen Service Monitor to manage their post experience customer satisfaction programme. Read more
05 Feb 2021 Edenred school meal vouchers Service Monitor have been working with Edenred to monitor the satisfaction of families using the school meal voucher scheme, which has provided vital support for families through the pandemic. Read more
25 Jan 2021 Compass United Arab Emirates Service Monitor have been appointed by Compass Group to run its ‘Did We Make You Smile’ customer feedback programme across its sites in the United Arab Emirates. Read more
07 Jan 2021 Time2Eat App Integration Having worked with Compass Group for five years, developing customer feedback programmes across all of their UK business, we have now fully integrated with their new ordering app ‘Time2Eat’. Read more
04 Jan 2021 Fuller’s close out 2020 on an all time high Fuller’s Feedback, the guest feedback programme run by Service Monitor, recorded a record level of NPS in Nov/Dec. Read more
15 Dec 2020 B&M appoints Service Monitor to run NPS survey B&M, the operator of over 600 discount stores throughout the UK, have appointed Service Monitor to run a survey to generate their NPS (Net Promoter Score) versus two of their major competitors. Read more
