10 Jul 2020 Fuller's wowing guests on re-opening Service Monitor’s ‘Fuller’s Feedback’ programme, that spans online surveys and social media reviews, is delivering a record NPS. Read more
05 Jul 2020 Compass making life long friends Throughout the pandemic, Service Monitor has been collecting customer feedback from Compass front line sites – including the Police and Royal Mail. Read more
03 Jul 2020 Service Monitor helps free school meal vouchers Service Monitor have been appointed by Edenred UK, who work with the Department for Education to deliver supermarket vouchers to those families where schools are not able to make food available. Read more
01 Jul 2020 Shield Safety Group appoint Service Monitor In response to our nationwide EDAC survey [Eating & Drinking After Coronavirus] – the largest survey of its kind in the UK with 40,000 responses so far – Service Monitor has been appointed by Shield Safety Group to help shape their hospitality industry safety programme ‘Safe to Trade’. Read more
22 Jun 2020 Service Monitor API We’re delighted to announce the latest release of the Service Monitor API which allows us to receive any transaction details from an EPoS or Online Ordering system and instantly generate a bespoke survey URL to utilise this information within a customer feedback survey. Read more
02 Apr 2020 Adding Voice Into Surveys Service Monitor is pleased to announce a new integration with the award-winning Phebi Insight. Read more
