Screen and text size
Our website can be viewed on a range of different screen sizes and the size of text can be changed to suit different people.

Changing settings
Using your web browser, you can change the size of text on this website.

Contacting us
We are always looking for ways to help people get the best experience from this website. If there is information you think should be included on this page, or if you experience any problem accessing the site then please get in touch via the contact form, send an email to or write a letter to Service Monitor, 2 Churchgates, The Wilderness, Berkhamsted, Herts, HP4 2UB.

Accessibility guidelines
Our aim is to ensure that all pages of this website conform to level AA of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0). These guidelines are the internationally recognised benchmark for building accessible websites. The Web Content Accessibility Guidelines explain how to make websites more accessible for people with disabilities. Conformity to these guidelines also makes websites more user friendly for all people.

Web standards and technologies
This website has been built to conform to W3C standards for HTML and CSS. These technologies are relied upon throughout the site. The site displays correctly in all popular web browsers, and will continue to work in older browsers. In addition, this website uses JavaScript. These technologies are not relied upon and the website works well without them.

This document was last updated on May 12, 2020