27 Jul 2019 Tokyo to Osaka Following our appointment in Tokyo, Service Monitor have now been picked to carry out mystery dining to the top-rated restaurants housed in the magnificent Conrad Hotel Osaka. Read more
15 Jul 2019 Zerodegrees sign up with Service Monitor Service Monitor are delighted to be appointed by Boxpark to run a new Mystery Customer programme. Read more
01 Jul 2019 Focus on food for Stonegate Service Monitor is extending its range of services within Stonegate. Aside from the Online Surveys, Social Media analysis and Mystery Guest elements of the Gr8Serve programme, Service Monitor have been running a series of focus groups designed to understand guest reactions to the current and proposed menu offer across several key business formats within the group. Read more
12 Jun 2019 Puttshack Service Monitor have been appointed to understand the customer experience at the exciting new Puttshack concept. Read more
24 May 2019 Service Monitor arrives in Tokyo No stranger to fine dining, Service Monitor have been picked to carry out mystery dining to the 5 top rated restaurants housed in the magnificent Conrad Hotel overlooking Tokyo Bay. Read more
02 May 2019 Hall & Woodhouse Inns – Truly Inncredible Service Monitor has just completed focus groups for our long established client Hall & Woodhouse – this time exploring their guests reactions to their collection of inns with rooms. Read more
