News & Blog

01

May

2019

Service Monitor expands Laine Pub Company research

After 6 months of a trial period we are very pleased to announce that Laine Pub Company will be utilising our mystery customer programme across all venues within the business as of May 2019.

10

Apr

2019

Anyone for tennis?

Or footy or horse racing… Service Monitor has spread its customer feedback programme into another division of Compass Group – this time Levy Restaurants.

14

Mar

2019

Service Monitor working with winners

Three Service Monitor clients won big at this years’ Publican Awards.

14

Mar

2019

Two Service Monitor clients scoop UKHospitality awards

Two Service Monitor clients picked up 3 awards between them at the UKHospitality awards on Oct 8th.

08

Jan

2019

Greene King reports like-for-likes up 10.9% over Christmas fortnight

With all the worrying news appearing almost weekly about the demise of pubs and the demise of the high street it is great to see another one of our clients – Greene King – posting strong results on the back of the Christmas period.

30

Nov

2018

Lola Lo clubbers tell us what they think

Service Monitor are once again engaging face to face with customers of Eclectic Bars.

News & Blog

01

Service Monitor expands Laine Pub Company research

10

Anyone for tennis?

14

Service Monitor working with winners

14

Two Service Monitor clients scoop UKHospitality awards

08

Greene King reports like-for-likes up 10.9% over Christmas fortnight

30

Lola Lo clubbers tell us what they think

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