02 Nov 2018 Shepherd Neame guests tell us what they want Service Monitor are in the process of conducing in-depth focus groups for Shepherd Neame. Read more
06 Sep 2018 Back of the net When the champions of the Premier League are looking for someone to work with, who do they turn too – well Service Monitor of course! Read more
23 Aug 2018 First Restaurant Group Owning beautiful businesses such as the Summer House in the Little Venice area of London it is our great pleasure to once again be providing a mystery customer programme to the First Restaurant Group. Read more
23 Aug 2018 New balls please Service Monitor have been appointed by Superbowl to measure the full customer experience at all its centres - from booking through to the game, food and other entertainment facilities. Read more
22 Aug 2018 Balls Brothers London Service Monitor has begun a project for Balls Brothers London, part of Novus Group. Read more
20 Jul 2018 Touchsreen customer feedback taking root at Wyevale Wyevale Garden Centres are building on the early trials of our customer feedback touchscreens at 3 more of their garden centres. Read more