23 Feb 2018 Digging up new feedback at Wyevale Wyevale, with over 140 garden centres nationwide, has appointed Service Monitor to trial a brand new customer feedback programme. Read more
15 Jan 2018 It's remarkable! A Remarkable guest feedback programme for a Remarkable company… Remarkable Pubs chief Elton Mouna has asked Service Monitor to capture his guests' feelings through a mystery customer programme - but not as we know it. Read more
14 Sep 2017 Elite Hotels Service Monitor are very proud to announce that Elite Hotels have commissioned us to create and run a bespoke mystery customer programme for the magnificent hotels they own. Read more
28 Aug 2017 Laines London Having worked with Peter Linacre and the New Pub Company for many years it was a great surprise to hear that Laines London had bought the majority of the pubs within the group. Read more
14 Aug 2017 Brewhouse & Kitchen Continuing the trend of previous clients coming back, we have been engaged by Brewhouse & Kitchen to once again create a specific mystery customer programme for their food and craft beer venues. Read more
01 Aug 2017 Chapter Living As the UK student accommodation arm of the international group Greystar, Chapter Living is major player in the provision of high quality student accommodation in London, predominantly catering for overseas students arriving in the UK for the first time. Read more