08 Mar 2017 UK Customer Satisfaction Awards 2017 Service Monitor were very proud to attend the UK Customer Satisfaction Awards held by The Institute of Customer Service along with our colleagues from Compass (Eurest) Group. Read more
06 Feb 2017 Fuller's Feedback Having worked with the fantastic Fuller’s pub and brewing company for almost 20 years it is always exciting when we make significant changes to the way in which we engage with the fantastic team of Managers and Operators the business has. Read more
03 Jan 2017 Nomination for ICS Awards Having developed and launched a new ‘Did We Make You Smile’ customer feedback programme for Compass we are very pleased to announce that our blended methodology approach has been nominated for an award at the annual Institute of Customer Service ‘UK Customer Satisfaction Awards’. Read more
