05 Jul 2020 Compass making life long friends Throughout the pandemic, Service Monitor has been collecting customer feedback from Compass front line sites – including the Police and Royal Mail. Read more
03 Jul 2020 Service Monitor helps free school meal vouchers Service Monitor have been appointed by Edenred UK, who work with the Department for Education to deliver supermarket vouchers to those families where schools are not able to make food available. Read more
01 Jul 2020 Shield Safety Group appoint Service Monitor In response to our nationwide EDAC survey [Eating & Drinking After Coronavirus] – the largest survey of its kind in the UK with 40,000 responses so far – Service Monitor has been appointed by Shield Safety Group to help shape their hospitality industry safety programme ‘Safe to Trade’. Read more
23 Jun 2020 Eating and Drinking after Coronavirus - Final Results The Service Monitor Eating and Drinking after Coronavirus (EDAC) survey has attracted over 38,500 responses and has been featured in multiple publications including The Caterer, The Mail Online, Catering Today and The European Cleaning Journal. Read more
22 Jun 2020 Service Monitor API We’re delighted to announce the latest release of the Service Monitor API which allows us to receive any transaction details from an EPoS or Online Ordering system and instantly generate a bespoke survey URL to utilise this information within a customer feedback survey. Read more
08 Jun 2020 COVID-19 Compliance Measurement Service Monitor have launched a COVID-19 Compliance service using a combination of Mystery Customer and Online Survey feedback to monitor compliance. Read more
