20Jul2023Enhancing Food Experiences: RedCat Pub Company Joins Forces with Service MonitorIn an exciting new collaboration, Service Monitor proudly announces its partnership with RedCat Pub Company.Read more
08May2023Enhancing Guest Experiences: D&D London Joins Forces with Service Monitor for New Mystery Diner ProgrammeIn an enduring partnership spanning nearly two decades, Service Monitor and D&D London have once again come together to launch an exciting and newly focused Mystery Diner programme.Read more
20Apr2023Hall & Woodhouse Revitalises Mystery Diner Programme with Service MonitorHall & Woodhouse, a long-standing client, has embarked on an exciting new phase by re-launching its Mystery Diner programme in collaboration with Service Monitor.Read more
10Mar2023Shepherd Neame and Service Monitor: Elevating Guest Experience and Online PresenceShepherd Neame, Britain’s oldest brewer, has embarked on a transformative journey by partnering with Service Monitor, a leading guest feedback solution. This strategic alliance aims to redefine Shepherd Neame’s commitment to exceptional customer experiences.Read more
31Jan2023Net Promoter Score (NPS)What is NPS? NPS stands for Net Promoter Score. It is a measure of customer satisfaction and loyalty.Read more
25Oct2022Service Monitor Supports Medirest In Win at PENNA 2022The Service Monitor team are very proud to have supported the Medirest Team in their successful day at the 2022 PENNA event this year held at Birmingham University.Read more
