29Jul2022Friday Opinion - Small is better when it comes to pubs with roomsArticle originally published in Propel Friday Opinion on Fri 29th Jul 2022 and written by Mark Marshall.Read more
08Jun2022Service Monitor working closely with Stonegate on the futureThe UK’s largest pub company, Stonegate, has chosen to work with Service Monitor on how some of their pub / bar concepts should look as they emerge into the post Covid world.Read more
05May2022Hall & Woodhouse Inns with rooms appoint Service MonitorClient, Hall & Woodhouse, have asked Service Monitor to deploy mystery guests to make visits to their inns with accommodation.Read more
25Apr2022Service Monitor helps hospitals understand what retail facilities customers needService Monitor has been harvesting the views of patients, visitors and staff at Luton & Dunstable and Bedford Hospital Trusts.Read more
01Nov2021Service Monitor engage with Park Holidays ownersPark Holidays, have seen a massive interest in holiday home ownership after the pandemic has boosted staycations.Read more
01Sep2021Did We Make You Smile extends to EME marketsCompass Group, a client of the Service Monitor for over 7 years, have rolled out their UK customer research programme – Did We Make You Smile – across all of their European and Middle East markets.Read more