01Jul2021Cook + ThiefPartnering with some of the most talented chefs from the best West End restaurants, Cook & Thief have chosen Service Monitor to manage their post experience customer satisfaction programme.Read more
05Feb2021Edenred school meal vouchersService Monitor have been working with Edenred to monitor the satisfaction of families using the school meal voucher scheme, which has provided vital support for families through the pandemic.Read more
25Jan2021Compass United Arab EmiratesService Monitor have been appointed by Compass Group to run its ‘Did We Make You Smile’ customer feedback programme across its sites in the United Arab Emirates.Read more
07Jan2021Time2Eat App IntegrationHaving worked with Compass Group for five years, developing customer feedback programmes across all of their UK business, we have now fully integrated with their new ordering app ‘Time2Eat’.Read more
04Jan2021Fuller’s close out 2020 on an all time highFuller’s Feedback, the guest feedback programme run by Service Monitor, recorded a record level of NPS in Nov/Dec.Read more
15Dec2020B&M appoints Service Monitor to run NPS surveyB&M, the operator of over 600 discount stores throughout the UK, have appointed Service Monitor to run a survey to generate their NPS (Net Promoter Score) versus two of their major competitors.Read more
