31Jan2023Net Promoter Score (NPS)What is NPS? NPS stands for Net Promoter Score. It is a measure of customer satisfaction and loyalty.Read more
25Oct2022Service Monitor Supports Medirest In Win at PENNA 2022The Service Monitor team are very proud to have supported the Medirest Team in their successful day at the 2022 PENNA event this year held at Birmingham University.Read more
12Aug2022Service Monitor rolling out customer feedback for Compass Group across Europe and beyondService Monitor has been busily rolling out the Compass Group ‘Did We Make You Smile’ customer feedback programme across 20 European countries including the UK.Read more
01Aug2022Gunners aim at Service MonitorService Monitor has been appointed by Arsenal Football Club to explore the fan experience.Read more
29Jul2022Friday Opinion - Small is better when it comes to pubs with roomsArticle originally published in Propel Friday Opinion on Fri 29th Jul 2022 and written by Mark Marshall.Read more
08Jun2022Service Monitor working closely with Stonegate on the futureThe UK’s largest pub company, Stonegate, has chosen to work with Service Monitor on how some of their pub / bar concepts should look as they emerge into the post Covid world.Read more
