05May2022Hall & Woodhouse Inns with rooms appoint Service MonitorClient, Hall & Woodhouse, have asked Service Monitor to deploy mystery guests to make visits to their inns with accommodation.Read more
25Apr2022Service Monitor helps hospitals understand what retail facilities customers needService Monitor has been harvesting the views of patients, visitors and staff at Luton & Dunstable and Bedford Hospital Trusts.Read more
01Nov2021Service Monitor engage with Park Holidays ownersPark Holidays, have seen a massive interest in holiday home ownership after the pandemic has boosted staycations.Read more
01Sep2021Did We Make You Smile extends to EME marketsCompass Group, a client of the Service Monitor for over 7 years, have rolled out their UK customer research programme – Did We Make You Smile – across all of their European and Middle East markets.Read more
16Jul2021I'm a Celebrity Jungle ChallengeService Monitor have been deploying customers to client Continuum Attractions’ latest venture in Manchester – the I’m a Celebrity Jungle Challenge. Featuring Main Camp, the Throne and Winners Bridge, guests race against the clock collecting stars all in a jungle setting.Read more
01Jul2021Cook + ThiefPartnering with some of the most talented chefs from the best West End restaurants, Cook & Thief have chosen Service Monitor to manage their post experience customer satisfaction programme.Read more