Service Monitor is pleased to announce a new integration with the award-winning Phebi Insight. Their technology provides an option for respondents to answer both closed and open-ended questions using their voices, rather than typing.

The technology can be added into our existing Online Surveys to increase response and completion rates, gain insight-rich qualitative data at scale and better predict behavior.

Using our AI and NLP services we’re also able to offer emotion detection and sentiment analysis, providing new levels of understanding only available via the combination of voice tech and AI.

For more information please see our Voice Online Survey Page and get in contact today to see how voice technology can help your business.