PRIVACY POLICY & USE OF COOKIES


We are committed to safeguarding and preserving the privacy of our visitors and mystery shoppers. Our privacy policy applies to all data that “Service Monitor” or “Service Monitor Ltd” (referred to as “we” and “us” below) receives from you, or that we collect from you whilst you visit our site and how we use cookies on this website. The privacy policy may be revised by us at any time at our discretion. 

Information That We Collect
In running and maintaining our website we may collect and process the following data about you: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. Information provided voluntarily by you. For example, when you enter information via a contact form. Information that you provide when you communicate with us by any means.

Use of Cookies
We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Storing Your Personal Data
We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk. However we will take all appropriate precautions in order to maintain security.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy unless we are legally required by law, including to further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £15 to cover costs incurred by us in providing you with the information.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at info@servicemonitor.co.uk.