Dashboards & Reporting

The Right Information, to the Right People, at the Right Time

Different stakeholders need different insights. A venue manager needs operational details, a regional director needs trends across locations, and a financial analyst needs performance metrics tied to KPIs.

Our dashboards and reporting deliver exactly what each person needs - accessible from any device, anywhere.

Centralized Dashboards

All your customer feedback - surveys, mystery shopping, reviews, employee feedback - flows into one centralized dashboard. No logging into multiple systems or reconciling different data sources.

Multi-Device Access

Whether you’re at your desk, in a venue, or reviewing performance on your phone, dashboards work seamlessly across all devices. Cloud infrastructure ensures consistently fast performance regardless of when or where you access your data.

Portal Multiple Devices

Powerful Visualization

With over 20 visual types, our dashboards display data in ways that make patterns and insights immediately clear. From word clouds showing common feedback themes to trend charts tracking performance over time, visualization turns statistics into understanding.

Intelligent Filtering

Dashboard filters let you drill down into exactly what you want to see:

Date ranges and time periods
Specific locations or groups of sites
Customer segments or demographics
Service types or product categories

Click-through filters allow you to explore how specific data points affect other variables, revealing connections and patterns across your business.

Role-Based Access & Security

Customized Views for Different Stakeholders

We take time to understand your business hierarchy and organizational structure, then map our reporting to match. Managers see their locations with operational detail. Regional leaders see comparative performance across their portfolio. Executives see strategic overview with drill-down capability.

Access can be hardcoded for specific locations or dynamic for global users who need visibility across the entire organization. Row-level security ensures everyone sees exactly what they should - nothing more, nothing less.

Enterprise Security & Single Sign-On

Built on AWS infrastructure, our platform provides enterprise-grade security, reliability, and scalability. Single sign-on (SSO) integration allows your team to access dashboards using existing corporate credentials, simplifying access management while maintaining security.

Bespoke Reporting

Beyond dashboards, we create bespoke reports that match your programs and optimize engagement - PDFs, automated email reports, online portals, and custom formats that align with your organizational hierarchy and internal reporting periods.

We integrate your internal KPIs and financial measures, bringing all your important data together in one place.

More Than Just Numbers

We don’t just report data - we provide context, suggest solutions, and act as an extension of your team. As one client said: “I like it that I have a relationship with you and not just an online portal.”

We build strong relationships with clients through face-to-face meetings, venue visits, and presentation support.

Dashboard GIF

Multiple Data Sources, One Interface

Import data from any number of sources into unified dashboards. Compare survey results against review ratings, track employee feedback alongside customer satisfaction - all within a single, organized interface.

Dashboards can be embedded directly into your applications, portals, and websites, integrating customer experience intelligence into your existing systems.

Our Data Philosophy

We believe data doesn’t belong to IT, agencies, data scientists, or analysts - it belongs to everyone in the business. You own your information, and we make it accessible in whatever format serves your needs best.

More data of better quality leads to enhanced analysis, which translates into valuable insights, business strategies, and higher profitability. We focus on collecting meaningful feedback and presenting it in ways that drive decisions.

We don’t silo data. Whether you need dashboards, automated reports, data exports, or API access, we accommodate how different people want to work rather than forcing everyone into one rigid system.

We embrace change and constantly adapt to evolving business needs. Your dashboards and reporting aren’t static - they grow as your priorities shift and new questions emerge.