25Jan2021Compass United Arab EmiratesService Monitor have been appointed by Compass Group to run its ‘Did We Make You Smile’ customer feedback programme across its sites in the United Arab Emirates.Read more
07Jan2021Time2Eat App IntegrationHaving worked with Compass Group for five years, developing customer feedback programmes across all of their UK business, we have now fully integrated with their new ordering app ‘Time2Eat’.Read more
05Jul2020Compass making life long friendsThroughout the pandemic, Service Monitor has been collecting customer feedback from Compass front line sites – including the Police and Royal Mail.Read more
30Mar2020Compass redeploys staff and resourcesCompass Group, the UK’s largest food and support services company, is announcing new measures to recognise the exceptional efforts of its colleagues and support its communities during this crisis.Read more
10Apr2019Anyone for tennis?Or footy or horse racing… Service Monitor has spread its customer feedback programme into another division of Compass Group – this time Levy Restaurants. Levy provides catering to key sporting events like Cheltenham, The Derby and Wimbledon – as well as venues like Stamford Bridge & The Imperial War Museum.Read more
08Mar2017UK Customer Satisfaction Awards 2017Service Monitor were very proud to attend the UK Customer Satisfaction Awards held by The Institute of Customer Service along with our colleagues from Compass (Eurest) Group. Nominated for an award in the Customer Feedback Strategy category we unfortunately were not invited up on the stage as winners!Read more
