09 Sep 2019 Boxpark choose Service Monitor Service Monitor are delighted to be appointed by Boxpark to run a new Mystery Customer programme. Read more
15 Jul 2019 Zerodegrees sign up with Service Monitor Service Monitor are delighted to be appointed by Boxpark to run a new Mystery Customer programme. Read more
12 Jun 2019 Puttshack Service Monitor have been appointed to understand the customer experience at the exciting new Puttshack concept. Read more
01 May 2019 Service Monitor expands Laine Pub Company research After 6 months of a trial period we are very pleased to announce that Laine Pub Company will be utilising our mystery customer programme across all venues within the business as of May 2019. Read more
22 Aug 2018 Balls Brothers London Service Monitor has begun a project for Balls Brothers London, part of Novus Group. Read more
28 Aug 2017 Laines London Having worked with Peter Linacre and the New Pub Company for many years it was a great surprise to hear that Laines London had bought the majority of the pubs within the group. Read more
