14Mar2019Two Service Monitor clients scoop UKHospitality awardsTwo Service Monitor clients picked up 3 awards between them at the UKHospitality awards on Oct 8th.Read more
30Nov2018Lola Lo clubbers tell us what they thinkService Monitor are once again engaging face to face with customers of Eclectic Bars. After a recent massive relaunch of Le Fez Putney – for which Service monitor carried out guest focus groups prior to the investment – we are this time engaging with users of Lola Lo Cambridge to see how they would like their club transformed. Service Monitor have worked with Eclectic for 15 years on mystery clubber and focus group feedback.Read more
21Jun2018Eclectic focus groupsBarry maybe the oldest swinger in town but still has the knack of engaging with clubbers in Brighton, Reading & London and eliciting what they want from a great night out. But for Barry that sadly remains a Horlicks and Kindle.Read more
