05 May 2022 Hall & Woodhouse Inns with rooms appoint Service Monitor Client, Hall & Woodhouse, have asked Service Monitor to deploy mystery guests to make visits to their inns with accommodation. Read more
16 Jul 2021 I'm a Celebrity Jungle Challenge Service Monitor have been deploying customers to client Continuum Attractions’ latest venture in Manchester – the I’m a Celebrity Jungle Challenge. Read more
07 Aug 2020 Realm shopping centres appoint Service Monitor to help keep customers safe. Realm, who operate shopping centres such The London Designer Outlet Wembley, Resorts World Birmingham and Lakeside Doncaster, have appointed Service Monitor to carry out mystery customer visits to assess the delivery of Covid safety measures put in place both in each store and centre functions such as Guest Services, toilets and car parks. Read more
24 Jul 2020 Hall & Woodhouse keeping customers safe on their return Service Monitor have been busy conducting mystery guest visits to Hall & Woodhouse managed pubs as they have been re-opening. Read more
08 Jun 2020 COVID-19 Compliance Measurement Service Monitor have launched a COVID-19 Compliance service using a combination of Mystery Customer and Online Survey feedback to monitor compliance. Read more
20 Mar 2020 UK PM Boris Johnson announces closure of pubs, bars and restaurants Boris Johnson ordered pubs and restaurants to close in the U. Read more
