06 Sep 2018 Back of the net When the champions of the Premier League are looking for someone to work with, who do they turn too – well Service Monitor of course! Read more
23 Aug 2018 First Restaurant Group Owning beautiful businesses such as the Summer House in the Little Venice area of London it is our great pleasure to once again be providing a mystery customer programme to the First Restaurant Group. Read more
23 Aug 2018 New balls please Service Monitor have been appointed by Superbowl to measure the full customer experience at all its centres - from booking through to the game, food and other entertainment facilities. Read more
22 Aug 2018 Balls Brothers London Service Monitor has begun a project for Balls Brothers London, part of Novus Group. Read more
01 Jun 2018 Service Monitor serves up a wee dram Service Monitor has been appointed to conduct mystery guest visits to some of the most iconic distilleries in Scotland – including Scapa, Abelour & Glenlivet. Read more
14 Sep 2017 Elite Hotels Service Monitor are very proud to announce that Elite Hotels have commissioned us to create and run a bespoke mystery customer programme for the magnificent hotels they own. Read more