01 Jun 2018 Service Monitor serves up a wee dram Service Monitor has been appointed to conduct mystery guest visits to some of the most iconic distilleries in Scotland – including Scapa, Abelour & Glenlivet. Read more
14 Sep 2017 Elite Hotels Service Monitor are very proud to announce that Elite Hotels have commissioned us to create and run a bespoke mystery customer programme for the magnificent hotels they own. Read more
28 Aug 2017 Laines London Having worked with Peter Linacre and the New Pub Company for many years it was a great surprise to hear that Laines London had bought the majority of the pubs within the group. Read more
14 Aug 2017 Brewhouse & Kitchen Continuing the trend of previous clients coming back, we have been engaged by Brewhouse & Kitchen to once again create a specific mystery customer programme for their food and craft beer venues. Read more
01 Aug 2017 Chapter Living As the UK student accommodation arm of the international group Greystar, Chapter Living is major player in the provision of high quality student accommodation in London, predominantly catering for overseas students arriving in the UK for the first time. Read more
01 May 2017 New Pub Company / Laines London Having worked with Peter Linacre the New Pub Company for nearly 5 years it was a shock when we heard he had sold all but one of his pubs to the Laines London group of pubs. Read more
