04 Jan 2021 Fuller’s close out 2020 on an all time high Fuller’s Feedback, the guest feedback programme run by Service Monitor, recorded a record level of NPS in Nov/Dec. Read more
15 Dec 2020 B&M appoints Service Monitor to run NPS survey B&M, the operator of over 600 discount stores throughout the UK, have appointed Service Monitor to run a survey to generate their NPS (Net Promoter Score) versus two of their major competitors. Read more
10 Jul 2020 Fuller's wowing guests on re-opening Service Monitor’s ‘Fuller’s Feedback’ programme, that spans online surveys and social media reviews, is delivering a record NPS. Read more
23 Feb 2018 Digging up new feedback at Wyevale Wyevale, with over 140 garden centres nationwide, has appointed Service Monitor to trial a brand new customer feedback programme. Read more
