10Jul2020Fuller's wowing guests on re-openingService Monitor’s ‘Fuller’s Feedback’ programme, that spans online surveys and social media reviews, is delivering a record NPS.Read more
23Feb2018Digging up new feedback at WyevaleWyevale, with over 140 garden centres nationwide, has appointed Service Monitor to trial a brand new customer feedback programme. Utilising touch screen kiosks in both the retail and catering areas, the survey is designed to capture NPS, the key great things and the key improvement areas.Read more
