15 Jul 2020 Chancellor's mini-budget survey Chancellor Rishi Sunak has delivered his summer economic plan to help the UK economy recover from the impact of the coronavirus pandemic. Read more
10 Jul 2020 Fuller's wowing guests on re-opening Service Monitor’s ‘Fuller’s Feedback’ programme, that spans online surveys and social media reviews, is delivering a record NPS. Read more
05 Jul 2020 Compass making life long friends Throughout the pandemic, Service Monitor has been collecting customer feedback from Compass front line sites – including the Police and Royal Mail. Read more
03 Jul 2020 Service Monitor helps free school meal vouchers Service Monitor have been appointed by Edenred UK, who work with the Department for Education to deliver supermarket vouchers to those families where schools are not able to make food available. Read more
01 Jul 2020 Shield Safety Group appoint Service Monitor In response to our nationwide EDAC survey [Eating & Drinking After Coronavirus] – the largest survey of its kind in the UK with 40,000 responses so far – Service Monitor has been appointed by Shield Safety Group to help shape their hospitality industry safety programme ‘Safe to Trade’. Read more
08 Jun 2020 COVID-19 Compliance Measurement Service Monitor have launched a COVID-19 Compliance service using a combination of Mystery Customer and Online Survey feedback to monitor compliance. Read more