14 Jul 2017 sms surveys As is often the case with developments it is from a client request that we have investigated the development of an SMS survey offer within the Service Monitor. Read more
08 Mar 2017 UK Customer Satisfaction Awards 2017 Service Monitor were very proud to attend the UK Customer Satisfaction Awards held by The Institute of Customer Service along with our colleagues from Compass (Eurest) Group. Read more
03 Jan 2017 Nomination for ICS Awards Having developed and launched a new ‘Did We Make You Smile’ customer feedback programme for Compass we are very pleased to announce that our blended methodology approach has been nominated for an award at the annual Institute of Customer Service ‘UK Customer Satisfaction Awards’. Read more
