Realm is an award winning, progressive retail asset management company providing a fully co-ordinated service designed to maximise performance for its owners and retail occupiers.
Part of this service are regular mystery shops to the retailers in Realm operations such as London Designer Outlet, Lakeside Village and Resorts World Birmingham.
Realm take our programme with them very seriously. They want visitors to have a great all-round experience when customers visit their centres. And tip to service levels in each of the stores is crucial to this.