Using government guidelines and the data from over 38,500 customers in our Eating and Drinking After Coronavirus survey we are ready to help you devise measures to suit your hospitality or retail business and monitor COVID-19 compliance.

Working with you, we will:

  • Set up a COVID-19 plan specifically for your business.
  • Devise emotive measures to track how your guests are responding to the ‘new normal’.
  • Use a combination of Mystery Customer and Online Survey feedback to monitor compliance.
  • Track customer sentiment

We are working together will all our clients to make sure that when pubs, bars, hotels, restaurants and shops reopen we make them as safe as possible, whilst also enforcing compliance with the latest government guidelines.