Service Monitor have now added to the 17 countries that are already covered by the Did We Make You Smile (DWMYS) customer feedback survey as we launch the programme in Saudi Arabia. Compass Group are a contract catering and support services supplier and for a number of years now we have been their partner for customer feedback services.

As the DWMYS survey continues to provide the business with invaluable customer insight it has once again been picked up by another important market for Compass – Saudi Arabia.

Providing the survey in multiple languages and ensuring everyone in the operational team has clear visibility of the results via centralised bespoke reporting dashboards means that once again another Compass market can use this insight to drive their business forward with clear customer driven focus.