Google is urging businesses that are affected by COVID-19 to temporarily update their information to reflect these changes (limited business house, take-out only, temporarily closed, etc). More guidance on this can be found at the link below:

https://support.google.com/business/answer/9773423

In addition to this, Google has also decided to limit its functionality which means new reviews, review replies, and new Q&A are temporarily unavailable. More details on this can be found at the link below:

https://support.google.com/business/answer/9792336

Here at Service Monitor we will continue to monitor and update our clients on the situation.