We’re delighted to announce the latest release of the Service Monitor API which allows us to receive any transaction details from an EPoS or Online Ordering system and instantly generate a bespoke survey URL to utilise this information within a customer feedback survey.

The API has been designed to be as flexible as possible and work with any data format or structure, allowing us to also integrate with CRM, Wi-Fi, Booking & SCV systems.

We believe that more data of better quality leads to enhanced analysis, which translates into valuable insights, business strategies, and higher profitability.

Contact us to see how we can integrate a Service Monitor online survey into your existing system to generate enhanced customer feedback.